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Predictive Analytics Applications for Business

Hierarchies. In each of these business nouns, there are attributes that have natural relationships. These natural relationships can be used by On-Line Analytical Processing (OLAP) database systems to create aggregated views of quantitative variables for fast querying. “Although Data Mining techniques can operate on any kind of unprocessed or even unstructured information, they can also be applied to the data views and summaries generated by OLAP to provide more in-depth and often more multidimensional knowledge. In this sense, Data Mining techniques could be considered to represent either a different analytic approach (serving different purposes than OLAP) or as an analytic extension of OLAP.” (Statistica) In addition to the common product category hierarchy, a common example is date and time hierarchies. Just as a product rolls up to a sub-category and eventually category, specific dates roll up to weeks, months, quarters, and years. With these hierarchies in place, our data mining models are able to perform much richer sets of analysis.

Quantitative Variables (Measures)

Having all of the dimensions hashed out now gets down to the actual quantitative variables, or measures, which the business stakeholders wish to analyze. Measures are often numerical in nature and can be aggregated using common functions such as Sum, Average (Mean), Min, and Max.

Granularity. The best analysis for data mining is going to come from the most granular of measures. Identifying the granularity is a key part to understanding exactly what the outcomes of the data mining models are. If a student is taking a class is our example, we can capture each time a student enrolls in, completes, or attends a class as all different levels of granularity.

Aggregation. How to aggregate these measures is also a key part of the OLAP engines handling of the data. Not all aggregations can be applied to all measures. The quantity on hand of a product for example, cannot be summed in relation to a customer invoice. Furthermore, some measures are non-additive all together. Grade Point Average (GPA), for example, cannot be summed together with other students to create a consolidated GPA. This measure however, may be averaged, for a set of courses, programs, or institutions to name a few dimensions.

Data Warehouse vs. Data Mart

There exists, two primary schools of thought on how to organize data into databases for analysis. Ralph Kimball, generally revered as the inventor of the Data Mart, believes that data sets should be organized into smaller, targeted models for pointed analysis. William (Bill) Inmon, on the other hand, believes that an entire enterprises worth of data must be composed into a single data model for proper analysis. The arguments for either school of thought are outside the scope of this paper, however it is notable to say that the Kimball approach is the most prevalent in modern day data warehousing.

Data Presentation

Presenting the findings of the data mining and analysis is the final leg of the process in applying predictive analytics towards business decision making. The presentation options are many in number, however all generally focus around a few key types of presentation.

Dashboards. Dashboards are a popular means for presenting predictive analytics and general analysis. They are composed of high-level graphs and charts, which intend to present data in such obvious ways that the findings cannot be misunderstood. Often gauges as seen in an automobile dashboard are used as a method for presenting this data in an easily understood manner.

Key Performance Indicators. When target measures exist for measures analyzed in the data warehouse a Key Performance Indicator (KPI) is another great way to graphically convey a message from the underlying data. Often these KPIs are presented using stoplight indicators of red, yellow, and green lights. The idea is that a user looking at the KPI can easily get a sense of the analysis being good (green light), needs attention (yellow light), or in trouble (red light).

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